Zoran Petrovic

Zoran Petrović

CEO
at Raiffeisen Bank

At Raiffeisen Bank, we believe that engaged teams are the foundation of resilient and agile organizations.

We are convinced that a strong organization is built on trust, open communication, and continuous listening. Achieving full-scale impression of the “heart beat” and feelings of the organization requires reliable indicators which this survey unconditionally provides.

A particular value of the report lies in its ability to show us the path to additional improvement compared to the broader industry, further strengthening our commitment to development and excellence.

Pulse from the Top

Bank leaders highlight key factors for employee engagement in 2025: transparent communication, growth opportunities, and a positive workplace culture.

Aleksandar Bogdanovic

Aleksandar Bogdanović

CEO
at Yettel Bank

"At Yettel Banka, technology drives us forward, but people are our DNA. We believe that real progress comes from the energy, ideas, and dedication of o...

Jelena Petrovic

Jelena Petrović

Employee Experience Team Manager
at Erste Bank

"Erste Bank has been using HeartCount for over two and a half years as a strategic tool for tracking employee satisfaction and engagement. From the ver...

Ana Minic

Ana Minić

Head of People and Culture
at AIK Bank Serbia

"The HC Industry Report – Banking 2025 provides an exceptionally clear picture of what drives and challenges employees in today’s banking environme...

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