Miloslav Čugalj
Retail Agile Transformation Lead | Branch Sales Department
at
Raiffeisen Bank
The report really captures what many of us are seeing on the ground – teams are motivated and resilient, but there’s growing pressure around autonomy at work, recognition, and career growth. If we want to keep people engaged, we need to move from just listening, to actually acting on what we hear. And with younger generations joining the workforce, there’s a clear expectation for a more open communication, regular feedback, and genuine praise for their contributions – they want to know their work matters.
