Zoran Petrović

CEO

at Raiffeisen Bank

At Raiffeisen Bank, we believe that engaged teams are the foundation of resilient and agile organizations.

We are convinced that a strong organization is built on trust, open communication, and continuous listening. Achieving full-scale impression of the “heart beat” and feelings of the organization requires reliable indicators which this survey unconditionally provides.

A particular value of the report lies in its ability to show us the path to additional improvement compared to the broader industry, further strengthening our commitment to development and excellence.

Pulse from the Top

Bank leaders highlight key factors for employee engagement in 2025: transparent communication, growth opportunities, and a positive workplace culture.

Aleksandar Bogdanović

CEO

at Yettel Bank

"At Yettel Banka, technology drives us forward, but people are our DNA. We believe that real progress comes from the energy, ideas, and dedication of o...

Vlastimir Vuković

CEO

at NLB Komercijalna Bank

"Employee well-being is a core strategic priority. Open dialogue and mutual trust between employees and management are the foundation of any healthy sy...

Petar Jovanović

CEO

at AIK Bank Serbia

"The HeartCount report reminds us that lasting progress in banking is built on more than systems and strategy — it’s built on people who stay motiv...

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