HeartCount helped Bee IT improve employee engagement and foster team unity

Bee IT  improved employee engagement with HeartCount, resulting in higher participation rates, increased ownership, and reduced turnover.

Case summary

Bee IT was looking for ways to improve the onboarding process for new hires and engagement and communication with current employees. The hybrid work setup made communication and getting real-time feedback even harder.

 Also, the lack of an adequate way of showing Bee IT leaders’ great respect for their colleagues’ opinions and attitudes made their employees feel unvalued and unheard.

By implementing HeartCount weekly pulse surveys, they refined their onboarding and feedback process. This led to improved employee satisfaction and engagement and a more vibrant and positive workplace atmosphere. 

Customer profile

Bee IT is a fast-growing company founded in 2017, with an annual growth of 85%, made of a vibrant group of ambitious change-makers whose purpose is to build top-quality solutions that will help leaders and their organizations build a lasting impact.

Industry: Software development

HQ Location: Serbia

Customer’s problem

Bee IT has difficulties with the onboarding of new employees, resulting in problems with communication and a lack of motivation among new hires.  

Also, due to the hybrid work model and dislocated teams, they lose track of how existing colleagues feel and what they think about their satisfaction. 

The lack of an adequate way of showing Bee IT leaders’ great respect for their colleagues’ opinions and attitudes makes their employees feel unvalued and unheard.

Solution

HeartCount allowed Bee IT to detect and resolve problems in a timely manner that might cause employees to look for other job opportunities and prevent them from becoming extremely serious. 

Using weekly pulse checks, Bee IT measures eight categories of employee engagement. The tool improved their feedback process, allowing them to adjust their goals based on real-time data they had every week. 

Bee IT transformed its engagement strategy by improving participation, ownership, and turnover with weekly surveys. By asking the proper questions, assessing the data, implementing strategic changes, and enabling managers to increase engagement, they have connected the dots by maintaining a positive attitude toward feedback.

Outcome

HeartCount helped Bee IT:

• Improve overall employee engagement, participation rates, and ownership.
• Improve onboarding and communication with colleagues who may lack the confidence to address issues directly with superiors.
• Timely detect and resolve problems that might cause employees to look for other job opportunities.
• Improve their feedback process and adjust their goals based on real-time data collected weekly.
• Create an even more vibrant and happier workplace atmosphere.

Plans for the future

Bee IT plans to expand the use of HeartCount and focus on initiatives that continue to build a vibrant and transparent workplace. 

Want to see if HeartCount is a good fit for your organization?