5 Brilliant Examples of Employee Experience Management to Inspire You
A Ciphr study that involved workers in the UK found that one in four of employees doesn’t feel heard in their company. Over 50% of participants of the study felt a lack of sense of belonging to their team, which can directly impact their overall employee experience, according to Ciphr.
Fostering the sense of belonging within your organization is just one of the things you can do to build a positive employee experience for your team.
Why you should care about employee experience
Before we dive into real-life examples of activities and approaches that improve employee experience, let’s see how it impacts the overall success of your company and answer the question of why you should invest in creating a great experience for your team.
At this point, we would do well to compare employee experience with customer experience. You’re interested in providing exceptional service to your customers because they will be more likely to become returning customers. Moreover, your satisfied returning customers will likely attract new customers as promoters of your products and services.
The same goes for your employees.
If you create a great workplace experience, your employees will be more engaged and motivated to perform well and stick with you for the long run, providing excellent service to your clients and contributing to the bottom line. Their satisfaction will also help create a positive image of your company as an employer, which further helps with attracting new talent.
Given today’s competitive world of global work and the ongoing race for top talent, investing in a great employee experience comes with an excellent return on investment.
So, here are five companies that definitely seem to understand the impact of a positive employee experience on their business:
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- NVIDIA
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- Microsoft
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- Buffer
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- Apple
LinkedIn: Adaptability & constant growth
LinkedIn’s leadership has established a culture of continuous growth and learning within and beyond the employee’s specified role.
CEO Ryan Roslansky emphasizes the importance of navigating through challenging times with an adaptive mindset, seeing change as a growth opportunity rather than a burden. This philosophy is deeply embedded in the company’s culture, where employees are encouraged to embrace constant iteration and learning as the new gold standard.
One of the core values fostered at LinkedIn is a growth mindset, where employees are empowered to explore different career paths and take on rotational assignments to gain new skills, experiences, and connections. This is exemplified through the concept of “tours of duty,” introduced by co-founder Reid Hoffman, which allows employees to continually develop and progress in their careers within the company.
By prioritizing continuous learning, internal mobility, and skills development, LinkedIn creates a workplace where employees feel valued, supported, and motivated to excel. This focus on employee growth and development not only contributes to the success of individuals but also strengthens the overall performance and resilience of the company.
NVIDIA: Employee-centric culture & flexibility
Year after year, NVIDIA gets selected as one of the best places to work in the US, according to Glassdoor reviews, and it’s described as “employee-friendly”. What does this company do differently to create such an amazing employee experience?
At NVIDIA, the employee experience is by all accounts exceptional, as evidenced by the overwhelmingly positive feedback from current and former employees. NVIDIA’s commitment to building a positive workplace culture is non-negotiable; the company’s commitment to its workforce is reflected in their high employee satisfaction rating of 97%, significantly above the average for US-based companies.
Flexibility is a key component of the employee experience at NVIDIA. The company offers generous leave policies for new parents and family caregivers, as well as flexible work schedules and generous vacation and holidays, enabling employees to prioritize their personal and family needs while also excelling in their roles. This flexibility, combined with a supportive and inclusive culture, creates an environment where employees feel valued, respected, and empowered to do their best work.
“NVIDIA has a commitment to make sure its employees have good mental and physical health–in order for us to do our best work…It’s part of what defines us as NVIDIA employees. It allows us to accept that we are human, not robots, not data points, but human compassion,” says one NVIDIA employee.
Glassdoor reviews also emphasize learning and growth opportunities at the company, with employees being particularly satisfied with how fast they can see significant advancement in their careers.
Read more: How to Connect the Dots Between Employee Engagement and Retention
Microsoft: Employee wellbeing & belonging
The employee experience at Microsoft is characterized by a deep commitment to empowering individuals to make the most of their lives, both personally and professionally. Over 85% of Microsoft employees would recommend the company as a good place to work.
The company aims to place its employees at the center of everything it does, recognizing that their well-being and growth are essential not only to their work but also to their overall life satisfaction.
This dedication is reflected in a comprehensive range of benefits designed to support employees in various aspects of their lives, from competitive pay, bonuses, and stock awards based on individual performance to world-class health care benefits and wellbeing programs, employees have access to resources that help them achieve and maintain their physical, emotional, and financial wellbeing.
Flexibility is another key aspect of the employee experience at Microsoft. The company provides generous leave policies for new parents and family caregivers, as well as flexible work schedules, generous vacation, and holidays to spend with family or pursue personal interests outside of work. This flexibility enables employees to prioritize their personal and family needs while also excelling in their roles at Microsoft.
Microsoft fosters a sense of community and belonging among its employees through Employee Resource Groups (ERGs), social and networking groups, and local engagements. This emphasis on building connections and fostering personal relationships across global teams contributes to a supportive and inclusive work environment where employees feel valued and empowered.
Buffer: Location flexibility & happiness
Buffer is one of the companies that ditched their office way before it was cool—and never looked back. Buffer claims their team members get to work from wherever they’re “happiest and most productive”. This location flexibility and focus on employee happiness already makes a great employee experience, but what else is there?
Buffer’s workplace culture is built on a foundation of transparency, positivity, gratitude, continuous improvement, and a commitment to community impact. These values are reflected in every aspect of the employee experience, as well as the emphasis on transparency.
That means that every teammate knows they’re part of a company where honesty and openness are not only encouraged but celebrated. From transparent salaries to open discussions about challenges and successes, Buffer fosters an environment of trust and authenticity.
Team members are also encouraged to take time to reflect on their work, share feedback, and iterate on processes to strive for excellence continually. The company encourages its team members to embrace a philosophy of “living smarter, not harder.” This approach not only supports individual well-being but also contributes to a more diverse and inclusive global workforce.
Buffer’s values create an employee experience that is empowering, fulfilling, and deeply impactful. From transparent communication to a focus on personal growth and well-being, Buffer sets the standard for what it means to work in a remote-first, values-driven organization.
Read more: Positive Feedback: How and Why
Apple: Inclusion & generous benefits
One of the world’s best-known brands is also a great place to work, according to many former and current employees and based on over 40,000 reviews on websites like Glassdoor.
At Apple, employees are valued as individuals, and their well-being and personal growth are central to the company’s approach to work, which includes special focus on inclusion and diversity. The company invests in various resources to support employees’ well-being, offering flexible medical plans, including mental healthcare, and access to onsite wellness centers and fitness facilities.
Apple also ensures equity in compensation and benefits, with policies in place to address gender pay gaps and provide family-friendly benefits like paid leave and childcare support. Employees have opportunities to become shareholders, receive 401(k) matching, and access income protection plans.
Professional and personal development are another priority at Apple, with educational opportunities through Apple University (the company’s training facility in California, US), online classes, and reimbursement for certain educational expenses. Apple also supports giving back to your community through charitable contributions and volunteerism, matching donations and contributing for volunteer hours.
For most employees, the key factors that make working at Apple an incredible employee experience include the opportunity to work on cutting-edge technology in a great environment with talented people, while enjoying excellent healthcare benefits, competitive vacation time, and employee discounts on Apple products.
Build an exceptional employee experience with HeartCount
Before you start implementing all of these new ideas, it’s important to assess the current state in your organization. How do your employees feel about their jobs, coworkers, managers? Are they overworked? Do they feel engaged and connected to their purpose within the company?
You can easily learn the answers to all of these questions with HeartCount.
Our platform lets you build effective processes for gathering feedback from your employees and taking their pulse to learn how they feel about their jobs, providing you with real-time data. This allows you to tailor the employee experience based on your team’s needs and discover what makes them satisfied and productive, and what can be improved.
Check out our free 14-day trial to see our tool in action—sign up now in three easy steps.