Author - Biljana Milenković

Passionate about creating innovative solutions, collaborating with cross-functional teams, and staying up-to-date with the latest marketing trends.

23 August 2024

by Biljana Milenković

Employee attitude: What is it and how it affects workplace culture

Employee attitude is contagious. A bad one can infect an entire workplace. New hires arrive full of enthusiasm, ready to make a positive impact. However, an employee with bad attitude can quickly dampen that spirit with constant negativity. They can distort the company’s image, focusing on...

17 minute read

6 August 2024

by Biljana Milenković

Employee experience in 2025: 9 trends to watch

Inflation, recession, and the threat of a potential downturn “are casting a shadow” over a seemingly strong labor market—it’s actually been difficult both for job seekers and employers looking to...

10 minute read

Benefits of Employee Engagement illustrated by the group of people with crossed hands

26 July 2024

by Biljana Milenković

The Benefits of Employee Engagement

Imagine you’ve noticed one of your employees has become withdrawn at work. He no longer contributes during team meetings and frequently misses deadlines. Colleagues notice his lack of interest and...

9 minute read

Colleagues' crossed hands symbolizing the power of kudos

29 May 2024

by Biljana Milenković

How Peer-to-Peer Recognition Can Boost Organizational Performance

Compensation, job perks, and salary increases may be enough to convey your satisfaction with your employees’ work. However, that alone won’t ensure employee retention and engagement in the long run. People...

7 minute read

A person skydiving symbolizing employee engagement

8 May 2024

by Biljana Milenković

Employee Engagement: How It Builds High Performing Cultures

The job market is more competitive than ever, thanks to the expansion of remote work and global hiring. Retaining top talent has become increasingly difficult since your top-performing employees could...

11 minute read

10 April 2024

by Biljana Milenković

Employee Pulse Surveys: How to Create One with a Strong Response Rate

Keeping an eye on how your employees feel about the company, the work they do, and their teams can be challenging—especially in distributed, hybrid, and remote teams. Many businesses rely on...

11 minute read

A road sign featuring employee journey mapping

12 March 2024

by Biljana Milenković

A 10-Step Guide to Employee Experience Journey Mapping

Happy and engaged employees bring success to your company. But how do you ensure every team member has a positive journey from start to finish? Enter employee experience journey mapping. This guide provides...

11 minute read

A workplace with a desk, a plant, and words "Employee Pulse Survey Questions" written on the wall

8 February 2024

by Biljana Milenković

Best 18 Employee Pulse Survey Questions That Employees Actually Want to Answer

Employee pulse checks in the form of short surveys can reveal how satisfied, engaged, and committed your employees are. The trick is asking the right questions, offering clear response choices,...

15 minute read

HeartCount's clients who prioritized putting people first in 2022

29 May 2023

by Biljana Milenković

Putting People First: A Retrospective of Our Award-Winning Clients in 2022

Putting people first is the core of a positive employee experience. As the previous year unfolded, the HR world witnessed unprecedented transformations. Companies found themselves navigating a multitude of challenges,...

8 minute read

Photo of CEOs and HR directors from some of the biggest banks discussing the process of mergers and how HeartCount helped them during that time

29 March 2023

by Biljana Milenković

Webinar Impressions: The Key to a Successful Bank Merger

On March 16, we gathered leaders from 3 large banks that underwent mergers and/or acquisitions in recent period, Petar Jovanovic, CEO of RBA Bank, Andrijana Aleksic Jevtic, Executive Director of NLB Bank...

4 minute read