CASE STUDY

HeartCount helped Emakina BE reduce turnover and improve feedback

Thanks to the tool they can act much more quickly and make sure the employees have the best working experience.

Emakina is a leading independent European digital agency with global reach.
IT company
Brussels, Belgium
404

Its technology and marketing experts in 12 countries work in concert with their clients to grow their business and brand value.

What challenges did Emakina BE face before using the tool?

Our biggest challenges before using HeartCount were how to reduce our turnover rate, collect feedback from our employees and help them grow.

What solutions have you achieved by using HeartCount?

  • Reduce turnover: by monitoring employee turnover every week we can act quickly and measure the effectiveness of the actions we take
  • Collect feedback: survey frequency gives us the feedback we needed (when the engagement is good)
  • Help people grow: based on the answers we gathered through survey we can take actions and propose trainings to help people reach their objectives

What results have you achieved, and how did you overcome your challenges using HC?

Thanks to the tool we can act much more quickly and make sure the employees have the best working experience. Heartcount helped our managers keep in touch with all the employees during the lockdown and support them at any time.