Photo of CEOs and HR directors from some of the biggest banks discussing the process of mergers and how HeartCount helped them during that time

Webinar Impressions: The Key to a Successful Bank Merger

On March 16, we gathered leaders from 3 large banks that underwent mergers and/or acquisitions in recent period, Petar Jovanovic, CEO of RBA Bank, Andrijana Aleksic Jevtic, Executive Director of NLB Bank and Krstinja Scepanovic, HR director of OTP Bank. We would like to thank Branko Vukovac, Head of POPS at Enlight IT for moderating the webinar masterfully. 

The Key to a Successful Bank Merger - Top 4 advice

1. Human Capital beats the technical aspect of integration

“Even though, as leaders, we are initially frightened most by the technical aspect of integration of data and systems, that is not the most challenging part.”, stated Petar Jovanovic. “If we don’t have the people who will carry that change, we may have the best IT infrastructure in the world, but that will not help complete the process.”

Access the webinar by filling out the registration form here

2. Weekly pulse check to identify and solve issues before it is too late

“For me and the HR department, the information we got from weekly pulse check was of crucial importance, as well as interpretation and analysis of the data. Through clear, prompt and organized data provided by weekly pulse check, in real time, we could direct our limited resources effectively to identify and support teams and star performers we wanted to support.” shared Petar Jovanovic.

The tool mentioned by Petar is HeartCount, also mentioned in the New York Times as a cost effective solution to replace expensive surveys that cost up to $250 000 annually. 

Access the webinar by filling out the registration form here

3. Include employees in designing the change and ask them how they feel

According to Andrijana Aleksic Jevtic, Executive Director of NLB Banka, they faced a significant challenge to bridge the gap in culture differences of previously state owned bank and a private one. 

For one, the employees from the state owned bank were not used to being asked how they felt, but they welcomed it after a while. Her conclusion was that including people to lead the change through workshops is the best way to get them engaged. She also mentioned that it is important to keep them regularly informed, and that they used regular weekly newsletters for that. They also conducted a survey after 3 months to see how are they coming along, and the process of change and adaptation is not finished yet. 

Access the webinar by filling out the registration form here

4. Create a strategy to manage the change effectively 

Krstinja Scepanovic, HR director of OTP Bank, stressed that what helped them merge not two, but three cultures effectively was a clear plan. Leadership generated strategy with clear focus points for managers: performance metrics, change adoption and employee engagement were top priorities. 

They also created separate channels and messaging for target groups within the company, eg. one message for direct managers, other for managers of managers, etc. In the end, they continuously used feedback from managers to adjust volume, frequency and content of messaging to make sure the right information is getting across. 

Access the webinar by filling out the registration form here

Conclusion

While most of these tips may be common sense, keep in mind that when we are under a lot of pressure, we as human beings have a tendency to forget the basics. That is why it is important to share experiences and communicate in order to keep ourselves on the track. 

If you are curious about getting help about measuring success of your company initiatives, book a demo call with our team. 

Note: Mentioned webinar is in Serbian. Access to recording is granted upon filling out the registration form.


Three women, participants of the HeartCount webinar on team conflicts in hybrid work environment

Webinar Impressions: Team Conflicts in Hybrid Work Environment

Have you had trouble maintaining a good work atmosphere & healthy employee relationships since transitioning to hybrid mode?

In the latest HeartCount webinar, we covered the topic of team conflicts in hybrid work environment, which have become the pain point of many HR professionals and managers. Anne Bourguignon, Talent Manager at Emakina BE and Jolanta Żarnoch, HR Director at Web Talk, shared their insights on what you can do to prevent those conflicts and how to act if they do appear.

In case you missed it, the webinar is available on YouTube for you to watch.

The key takeaways we think you will find useful:

  • Preventing over resolving

You can either avoidresolve or actively prevent problems, and the path you choose to take will determine the overall success of your business. Needless to say that the last option (to actively prevent problems from happening) comes with a lot of responsibilities but is also the option where the negative parts are the least prominent. The starting point is in building an open and healthy company culture, where transparent communication is nurtured in good times but more importantly in times of crisis. A company culture that is based on trust and flexibility is a great base for hybrid work to be done right.

  • Open up the conversation

In order to identify the problem or the possibility for it to appear, listen to your employees. One of the most efficient ways to do this is to organize one-on-one meetings, giving them the chance to speak up about their concerns. Sometimes, all you have to do in order to come up with a solution is listen. In addition to that, using tools like HeartCount, will help you identify the conflicts in the early stage through regularly conducted surveys. This will give you an opportunity to act timely and thus prevent things from escalating.

  • Conflicts aren’t necessarily a bad thing

Whether we like it or not, conflicts are inevitable. They occasionally appear in every segment of our life, and work is no exception to that. While some people view them as something negative and try to avoid them, it’s important to have in mind that we can learn a lot from them. They are a great source for improvement of both business practices and human relationships.

YouTube video

Team Conflicts in Hybrid Work: Conclusion

To find out how HeartCount can be your ally in the process of establishing a successful hybrid work model, contact our team.

You can also sign up for a 14-day free trial, and get a sense of the benefits of using an HR platform to empower communication and prevent employee attrition.


Three women who will be participants on the webinar on team conflicts in hybrid work

Webinar Announcement: Team Conflicts in Hybrid Work Environment

Disagreements and conflicts have always existed both in life and work. However, the hybrid work era has only intensified communication gaps between employees — various online channels of communication, from tools to email have not really helped improve the communication nor successfully resolve conflicts if they occur.

Hybrid work, if not thoughtfully planned and designed, can be the ground for generating conflicts within employees. Consequently, this might lead to higher employee turnover ratespoor quality of work and performance which then puts many HR departments and managers in a rather difficult position. They need to find ways to resolve the conflicts and prevent them from happening which is a pretty challenging task considering the circumstances.

So, we decided to invite a few guests who would break down the topic of resolving conflicts in hybrid work environment and talk more about how to maintain a thriving company culture.

Would you like to learn more about this topic? Come and join us on February 9, from 5 pm CET!

Who are the guest speakers?

We are more than pleased to introduce you to two amazing womenAnne Bourguignon, Talent Manager at Emakina BE and Jolanta Żarnoch, HR Director at Web Talk. Two of them will be sharing their experiences and best practices when it comes to the topic of team conflicts in hybrid work situations.

Here’s a bit more about them:

  • Anne is a proud mother of two energetic twins. She loves being Talent Manager at Emakina, a digital agency where happiness and expertise are central to success. Having joined Emakina 20 years ago, it has become her second family. Her mission is to make Emakina a great place to work, by taking care of people, helping them grow, facilitating change and building leadership. Her motto: We are stronger together!
  • Jolanta (you can call her Jola) started her career in public relations, later transferring her communication skills to the field of HR. She is currently leading the HR & Communications Department at WebTalk, a digital and people-first agency, which she joined 5 years ago. Web Talk is also on our 10 People First Companies list, being recognized as one of the 10 companies that try to go the extra mile and always put their people first.

Last but not least, our webinar moderator is Milica JovićPartner and Chief Heart Officer at HeartCount.

How can you join us?

We are here to support you in times of change when more than ever, taking care of employees and maintaining a good relationship with them, is essential for a company's growth.

The webinar is FREE and if you want to apply, you only have to fill out the form below. It’s that easy. 🤗

See you on February 9, from 5 pm CET!


Virtual conference on how to improve business performance, the screen displays a grid with each person in a separate window

Webinar Impressions: How to Use Data To Improve Business Performance - Best Practices

Improve business performance with HeartCount. During our last webinar we had a chance to hear some business practices regarding the usage of data in the IT industry. Our moderator, Aleksandra Radujko, Human Value Manager at Emakina RS, took it upon herself to make the whole process a little bit more fun, while still maintaining the educational aspect. Our amazing guests, Tamara Jokanović from Represent Communications and Ivana Canić from Strauss Adriatic, Anne van der Heide, Happiness Officer for Bizzomate, and Vuk Popović, Group CIO at Argus Data Insights shared with us what the data means to them and what are the benefits of using the right data at the right time.  To find out more about their best practices, continue reading!

To watch the whole webinar, visit our YouTube channel.

How did HeartCount help you and what other numbers do you use in your work?

  • Ivana: Besides the general numbers that all companies follow, we also measure the turnover rate in the first year, engagement rate and many other things. HeartCount brought a different type of numbers into perspective, so now we can see what’s happening within our company timely and in more detail. Shortly, it shows what might be the cause of a certain problem and what is the adequate solution. Numbers help us focus our energy on things that matter more efficiently.
  • Tamara: We managed to get insights into what bothers people the most. Due to the Covid-19 situation, we had to find a way to stay connected. And that’s what HeartCount helped us do. It was one place where we all “met”.

What is the biggest benefit of using data to improve business performance?

  • Tamara: For us, it’s definitely the fact that we can get a closer look into each of our employees' emotional and mental state at work. Why someone feels bad, if they have enough energy for day-to-day activities, and similar. In moments like this, it’s very important to notice change early and react as soon as possible before it turns into something bigger and more complex. Of course, at first we weren’t sure about the response rate and how people would react. The industry we’re in is pretty specific and the fluctuation of employees can be a big problem. Also the scope of work sometimes leaves us with no time to talk to people directly. Now it’s simply not an option to say that we didn’t know. We can always find out what bothers them and there are no excuses for not doing it on time.
  • Ivana: I have to agree with Tamara on this one - there is no excuse. HeartCount tool gives as an opportunity to act timely. You get to see what’s happening on a weekly basis. Of course, we also weren’t sure how people would feel about using the tool due to the specifics of our industry. But it turned out that the people who we thought might dislike it ended up using it the most. When it comes to data, it’s not just about what’s not working and what’s bad — it’s also about reflecting on the things we did well. It’s a communication channel in a way, and it leaves people enough space to share their suggestions with us. Also, it leaves employees no space to say that they didn't have a chance to express their thoughts. So, no excuses both ways.

What’s your experience with team reports?

  • Tamara: We also have a variety of different teams. We thought the PR team would be the most active one, considering the nature of their job. But we also wanted the rest of the teams to get involved. Designers, translators, and other teams that didn’t work from our offices. Giving those people a chance to share their thoughts on the one hand, and giving us an opportunity to connect with them, on the other hand. It definitely helped me understand the climate in each team, without having any previous experience working in those fields.
  • Ivana: Team reports are really important for us. We see the biggest benefit of HeartCount in its ability to monitor how our new leaders are doing, especially because of the responsibility that comes with this role. HeartCount is an opportunity for us to help them.

3 key things to consider when it comes to data, based on the Bizzomate’s business practices:

  • Recognize the importance of taking care of your people

The core of every company's success is its people. Before delving into the topic of improving business practices and bringing value to the organization, companies must be people oriented. This is especially important when it comes to the IT industry due to the high demand in this field. As Anne pointed out: “Once somebody is in and you like them it's extremely important to keep them.” 

From lunch to the feeling of purpose. Career paths, performance cycles and everything in between. It is crucial for the company to take care of their people. 

  • Have a short connection with people and low threshold for them to reach out to you

Bizzomate introduced HeartCount to its employees in the middle of Covid-19 situation. Having a breakdown of their week through a 3-question-long questionnaire lowered a threshold for employees to reach out in need of support.. It was as simple as marking the “not so good” option. This also meant that it was possible to quantify and measure the results of the survey and extract the right data to act on. 

  • Customize the questions around specific content

One of HeartCount’s features is its ability to import customized questions, molded into current needs of your company. This gives us insights into real-time information about how your people feel about their work. Nonetheless, it doesn't replace the importance of face-to-face communication, but it's easier to approach people and act on time. 

Our other guest speaker was Vuk Popović from Argus Data Insights. Vuk’s IT department was the first one that introduced HeartCount to its people a year and a half ago, following other departments after a while. 

3 things to take from Argus Data Insight’s business practices when it comes to data:

  • Collecting the data gives you space and time to adapt to new situations

Reacting in a timely manner is one of the most important things in the business world. Being proactive and thinking a few steps ahead is the way to go every time you have the right information to do so. So, make sure to collect as much information as you possibly can. 

  • Diversify the questions

The previous approach they had at ADI wasn’t good enough to get the big picture. And in order to make some changes, you need a broader view on things. If you always ask the same questions, there’s a big chance you’re going to miss something. 

  • Be proactive & get the ball rolling

One of the biggest problems is getting people to talk about the challenges they are facing. People tend to want to cover things up, as it seems like an easier option at that given moment. In Vuk’s opinion, HeartCount is an excellent tool to “get the ball rolling” meaning to encourage someone to open up to you about how satisfied they are with their work they are and if there is anything they would like to change.  

It would only be fair to stop here, and empower you to head over to our YouTube channel to watch the webinar and find out more interesting facts about how data can enable you to nurture a good company culture.

*The webinar is in Serbian


Photos of the four participants of the HeartCount webinar on how to use data to improve business performance

Webinar Announcement: How to Use Data To Improve Business Performance - Best Practices

What do you rely on when it comes to creating some employees’ related campaigns? Usually our decisions are based on qualitative or quantitative data. And the data could be a very powerful tool for the decision makers, if they know how to use it.

To learn more about how employee data helped our clients with their decision making, we asked some of them to share with us the best practices of using the Heartcount and other types of data for improving their overall business performance including productivity and efficiency, employee engagement, employee retention, relationship with management, etc.

Gain invaluable insights by joining our webinar on November 25th from 3 p.m. to 4 p.m CET. Register now by filling out THIS FORM.

Who will be our guests?

Our Chief Heart Officer Milica Jovic will host three amazing decision makers, coming from companies of different sizes, who have gained extensive experiences over different number of years and faced various challenges along the way.

Let us introduce the ladies first! Anne van der Heide is Happiness Officer for Bizzomate, an IT consultancy company and one of the Top 5 Heart Companies. After building a career as an IT business consultant, Ana switched to sales, and she has been a very happy happiness officer for the last 3 years. Bizzomate has 3 offices in the Netherlands and almost 60 people who share the same vision: "We are convinced that happy employees are indispensable for a successful company. They are more creative, can serve customers better and grow in their role, making them even more valuable. Therefore, it is our goal to make them feel as happy as possible in their workplace."

Our second guest works in the same industry but in a different role. Vuk Popovic is a people and project leader with a strong technical background and over 10 years of experience in IT. He is currently leading the IT Department at ARGUS DATA INSIGHTS, located in Germany, Switzerland and France. They are the leading provider of media intelligence solutions in the mentioned area. Their service is based on a unique combination of 100 years of experience, worldwide media coverage, innovative technologies and personal consultation.

And the third guest comes from a whole different industry! Emil Skou has just celebrated his 10-year anniversary at Arca, Denmark's largest provider of team training, and he has never been employed elsewhere. He has held different functions from receptionist to head of training and now COO.

"In my opinion, work (and life in general) shouldn’t be taken too seriously. I have always enjoyed work and I wish to help others feel the same."

According to interesting career paths of our guests and great companies they are working for, there is no doubt that we will hear valuable practices of using the data for improving business performance.

Use Data To Improve Business Performance - Join Us

If increasing employee engagement and improving company culture is something you are working on, join our HeartCount webinar where these amazing speakers will share valuable practices of using the data for improving business performance.

Register now: November 25th from 3 pm CET!


The laptop screen displaying the speaker representing the HeartCount webinar

Webinar Impressions: Put Your People First

Would you expect your employees to ask you to write a book upon handing in your resignation notice? Well, that’s exactly what happened to our webinar speaker Monika, the managing director of the Yasuragi AB part of Nordic Hotel & Resorts, NCHG, and the writer of the book “Put Your People First”. During our last webinar, she shared a few of her best practices with our audience and some tips on how everyone can embark on the journey of putting their people first. She also discussed the possible benefits of the people first approach.

What changes did Monika bring to the hospitality industry?

We’re all familiar with the saying that the customer is always right and should always come first, but is that really the truth? Putting the customer first can bring a lot of trouble. This is when good management practices can help, and what’s more are necessary.

Since the mass tourism occured in the 50s, giving orders down in rank has been the choice for the most companies. Monika recognized this to be one of the main challenges and started changing the system established between employees higher in rank and those on the first lines of defense, who are directly in contact with customers. She believes that you should always trust people, at least until they prove you otherwise and that you can’t approach every situation with fixed policies.

Given the fact that the hotel industry is pretty tough ground for establishing this approach, she had a lot of useful advice to give. We tried to sum up what she shared with us that day in the next few lines.

Put your people first - 5 tips on how to implement this approach

  • Start small, then go into the specifics

Start with yourself. Start by making yourself available to your employees. And start by believing that you can do a lot. Most leaders want to do good but can’t see what they are doing wrong. By making yourself available, your chances of doing the right thing drastically increase.

  • Talk and go with an open mind

People have the need to be understood. It really is that simple. Ask them what their day has been like so far, have lunch with them. It might seem small, but the thing about little things is that they eventually add up and lead to outstanding results.

  • Treat all employees equally

Treating your management differently isn’t a good practice. Having different policies for management to the ones you have for the rest of employees is not something Monika does at her hotel. She believes that the same rules should apply for everyone — from the practice that all the employees wear the same clothes to everyone being included in the recruitment process.

  • Advocating for happiness does not mean you can’t complain

On the contrary. Doing a good job makes us happy, feeling like you add value and are appreciated. And when there is room for improvement, we should talk about it.

  • Trust your employees

The so-called front-line workers often carry a lot more information and power to solve some situations than the top management could ever even imagine, simply because they are dealing with customers on a daily basis. That’s why we need to support them and make them feel like they are trusted. When you give employees the authority, the management doesn’t have to take care of it later on.

This is when HeartCount comes into play. We ask everyone how they’re doing and go on from there with the data we collect. With the right people who have insights into how employees feel, you can do so much. Then we can go on and solve the problems and change for the better.

Benefits of putting your people first

The equation is rather simple: happy employees lead to greater customer satisfaction, which ultimately results in company success. Other benefits of creating a happy work environment include lower absenteeism and higher productivity. By focusing on employees, we will also make everyone else happy, but don’t forget that there is no quick fix. This is a long haul process and onboarding everyone might take a while, but the benefits make it worthwhile.

Interested in hearing more about this topic? Head over to our youtube channel and watch the recorded webinar. We are excited to hear your opinion!


The photos of the guests of the HeartCount webinar Put your people first

Webinar Announcement: Put Your People First

We are living in a world where technology and social media shape everyday life, and we easily forget that people matter the most. We are focusing our time and resources on taking the best from technology, instead of putting the focus on getting the most out of people. So, what can we do to put the people first?

We will try to answer this question at the next Heartcount webinar with Monika Hilm, the managing director of the Yasuragi AB part of Nordic Hotel & Resorts, NCHG, and the writer of the book “Put Your People First”.

Webinar is FREE, and it will be held on the 3rd of November, from 3 p.m.to 3.45 p.mCET, and you can join us by filling the form at the link.

Monika Hilm, a Women Who Brought a New Approach towards the Hotel Industry

During her hotel career, Monika has come across many good managers. However, the truth is that she encountered many more who are really terrible at managing a hotel, and whose actions have directly led to hotel employees leaving their jobs. Moreover, these poor managers have often caused even health risks for their employees by creating horrifying work conditions.

A few years ago, she wrote a Linkedin post about being tired of abusive guests who threaten with social media if they don't get what they want. But the message really was about senior managers who, for decades, have been overruling employees in order to please the misbehaving "guests", and, by doing so, they reinforced their behavior. The post circled the world multiple times and raised debates and emotions. This experience gave Monika an idea to write the book "Put Your People First".

Throughout the book, she tells the stories of numerous hoteliers that she has interviewed in person, via Skype or LinkedIn, as well as the stories from her 22 years in the hospitality industry that include nine countries on three different continents. She’ll share some of those stories with you at the HeartCount webinar called “Put Your People First”.

Put Your People First Webinar - Join Us

Join us for the next Heartcount online event to hear Monika Hilm, a woman whose approach to the hotel industry—Put Your People First, got her extremely rewarding results.


The laptop screen displays the happy man, the workplace happiness consultant

Webinar Impressions: How to Be a Successful Workplace Happiness Consultant

Why is happiness at work so important? Studies have shown that happy employees work better, get sick less often, and stay longer in the company. It’s directly related to great company results and higher profit.

Happiness at work was a precondition for creating a market for workplace happiness consultants and facilitators. One of them is Alexander Kjerul, the HearCount cofounder. He has been in this field for the last 17 years, working with clients in more than 50 countries. The diversity of nationalities, customs, and cultures helped him find proven tools and insights for creating thriving companies cultures.

He selflessly shared his experience with the attendees at the last Heartcount webinar.

Become a successful workplace happiness consultant - 5 key tips

Based on his vast experience, Alexander Kjerulf pointed out 5 things which could help people who are striving to be successful happiness consultants.

Use Research—If you want to be successful in helping companies improve their company culture, you should study and follow research about happiness at work. Why? It’s always better to offer a solution supported by evidence. Where can you find this kind of research? During the webinar, Alexander suggested some conferences and articles. You can find them in the video.

Sell your services—It doesn't matter how amazing you are, if you don't know how to sell your services. Alexander’s approach is selling by giving! During the last 17 years, he has shared so much content on various different channels: articles, books, videos, social media posts, blogs, newsletters...He realized that the more he did this, the more clients he got. So, don’t be too protective about your knowledge, share it!

Measure your impact—Fifteen years ago, Alexander developed a short survey in order to measure the impact of his work. He used the surveys before his services, a little bit after, and three months later. Today, we use the Heartcount app for this part of work. The app is a great indicator that enables us to see if something actually works. Of course, it is also useful to document the results and show it to the current, but also new, potential clients.

Figure out your strengths and use them—This may sound banal, but it shouldn’t be taken for granted. Find out what you like to do and what makes you happy, and do those things more. As for the things you are not as good at, find people who will enjoy doing them! This is a perfect introduction to the fifth tip.

Connect with the people with the same beliefs—Some people could be sceptical about happiness at work and observe this concept as unclear or soft. That’s why it would be best to connect with the people who believe in what you do. You can support each other and exchange ideas, inspiration and experience.

You can find more details about the tips in the webinar video.

How to Get Started?

Unfortunately, there are so many people that do not feel good at work, but that's where happiness officers can come and help the world. As Jerry Garcia said:"Somebody has to do something, and it’s totally pathetic that it has to be us." How to get started? Take a look at Heartcount partners page, and maybe that can help you connect with the people with the same beliefs (the fifth tip).


A happy, smiling man with arms spread wide, representing a successful workplace happiness consultant

Webinar Announcement: How to Be a Successful Workplace Happiness Consultant

Increasing number of workplaces are realizing that workplace happiness matters—A LOT. They know that happy employees work better, get sick less often, and stay with the company longer. Simply put, they've seen that happy companies make more money.

A lot of these companies look for help to become better workplaces, which has created a market for workplace happiness consultants, speakers and facilitators.

How to be a successful workplace happiness consultant? Fill out the application and join us on June 24 from 4 PM to 4.45 PM CEST, to hear the tips and tricks from Alexander Kjerulf, the HeartCount co-founder.

Alexander Kjerulf's Top 5 Tips on how to become a a successful workplace happiness consultant

Alexander Kjerulf has been a workplace happiness consultant for 17 years, working with clients like LEGO, IKEA, IBM, Microsoft and Pfizer, in more than 50 countries.

In this Heartcount webinar, he will share his top 5 tips for success in this field, including:

  • How to market and sell your services to clients
  • How to convince companies or managers who don't believe in "happiness" at work
  • How to make your services as effective as possible

Future belongs to happy people, so use the opportunity to enrich your knowledge about creating a great company culture and a phenomenal workplace.

Join the Webinar

Sign up for the FREE webinar now, and get the proven tools and insights that you can use to grow your business as a workplace happiness consultant. See you online on June 24 from 4 PM CEST!


Two joyful men at work symbolizing the power of positivity in the workplace

Webinar Announcement: Harness the Power of a Positive Mission

What do you think is the chocolate company's mission? To make your day with a chocolate bar? Not just that. Tony’s Chocolonely is a chocolate company that makes the world better by improving their workplace. This was enough reason for us to ask their Choco Evangelist, Ynzo van Zanten to share their story at the next Heartcount webinar.

Please fill out the application and join us on May 26 from 4 pm to 4.45 pm CEST  to hear which activities Tony’s Chocolonely is doing to improve their business results and make the world better at the same time.

What Is Special about Tony’s Chocolonely?

Tony’s Chocolonely isn’t an average chocolate company, but a chocolate company with a huge mission - to end modern slavery and exploitation in the cocoa industry. With amazing chocolate recipes, they set the example and show that chocolate can be made in a more responsible way - in taste and packaging, through long-term relationships with cocoa farmers, and the way they handle an open and transparent value chain. You can find more about Tony’s Chocolonely activities from their Choco Evangelist, Ynzo van Zanten at our webinar.

What is Tony’s Chocolonely Choco Evangelist doing?

Ynzo is Tony’s ‘Choco Evangelist’. He tells the story of Tony's Chocolonely roadmap towards 100% slave free chocolate. Ynzo combines his talents as an economist, author, entrepreneur and storyteller in his work for Tony’s (and still manages to sleep a few hours a night). In the past, he was responsible for launching the successful smoothie brand innocent drinks on the European continent. Ynzo is also the convenor of the ‘Sustainable Leadership & Entrepreneurship’ program at the Amsterdam University of Applied Sciences, and a guest lecturer at the University of Amsterdam and TU Delft. In his spare time, Ynzo sits on the boards of the ’10.000 Hours’ and ‘Plastic Whale’ foundations.

Join the Webinar

If you are looking for new ways to create an even better company culture, don’t miss a chance to be inspired by Ynzo at HeartCount's next webinar, “Harness the power of a positive mission”. Fill out the following application and join us on May 26 at 4 pm CEST. See you online!